You caught me on a talkative day, so I’ll start, this is all business related since that seems to be the focus.
- What is the 1 piece of advice/lesson you wish you learned earlier?
I wish I had learned about entrepreneurship earlier and had a model for that. It took me until my late 20’s to make that jump.
My family was heavily involved in the military and the church, so transitioning out of those environments was a big mental shift when everything is provided, you’re told where to move, and the jobs are secure.
The language of finance, not to be scared of banks, how to pitch ideas, understand the investor mindset, etc. Sunk-cost fallacy. That if you’re not making money while you sleep you’ll always be working.
- What traits or actions do you attribute your biggests successes to?
People skills, communication, and creativity.
Just being able to be calm and focused has been huge. I’ve always liked teaching people and that has lead to several promotions. There’s a saying (and I’m paraphrasing) that if you read it, you remember 5%, if you say it, you remember 15%, but if you teach someone else, you remember 90%. Plus if you don’t train someone else to replace you, you’ll always be stuck where you are.
I’m an English major and it is seen as a frivolous degree, but it’s been immensely helpful being able to write clearly, form a concept, and understanding the people around me.
You don’t need to be artist-level creative, but being able to understand a system, add insight and value, imagine successes, and predict potential pitfalls is huge. The world is always changing, so look forward.
- What was/is one of your biggest business failures and what could you have done to prevent this?
I stuck with terrible jobs too long. Trying to push through, thinking it would get better. One restaurant I worked at the chef would yell at the staff to provide discipline (and half of the problems he made himself to cause a scene). He flipped me off once and I put his finger back in his hand, said “We don’t do that,” and walked back to my station. He never talked to me again and I quit a few weeks later.
The other was a HNW individual who tried to trick staff into mistakes. It was a private chef contract and he thought he owned slaves. The kind of guy who knew the cost of everything but not the value. Stay away from those people.
I could have avoided it by not thinking what I thought I was supposed to do was actually the right thing. No matter what organization you work for or own, everyone is a human. In the kitchen, the most important person gets to choose the music. It’s not me as a Chef. It’s the dishwasher. Listened to a lot of maharachi music.