[quote]OneEye wrote:
I like the idea of tipping out a percentage of your tips rather than a percentage of sales.[/quote]
Where the heck do you work, dude? I’ve worked in a couple restaurants (in TX) and tip out came from your tips, not your sales. That sucks.
I tip 18%-20% on the total bill, after tax. My husband tips about the same before tax. I have seldom had poor service, but when that happens it’s 15%. If service is really outstanding, tip is better AND I send a letter to the company or speak to the manager.
If it’s unusually bad, I also send a letter and/or speak to the manager. That has happened all of once and the GM’s response was just as sucky as the Shift managers attitude. I never went back. That sucked, too, because they had a killer salad bar! I noticed about 2 yrs after that happened the place went out of business. Guess I wasn’t the only unhappy customer.
The other day at Olive Garden a friend asked for extra salad dressing on the side. My 6 yr old had some dressing by his plate. The waiter picked it up to hand to my friend, who declined. Seeing this, I explained to the waiter that my son had been double dipping. He brought out new dressing.
Had it been me, I would have said, “Sure! Let me get you some more.”
Now, ok, the waiter likely didn’t know that my kid double dips, but he still should have just brought out extra dressing, right? It just seems like common sense. And it’s not like my friend didn’t see my son’s dressing - they sat across from each other.
Seriously, I didn’t think it was so hard to get extra dressing. It’s not like it was prime time. We got there about 20 min after it opened and the waiter had 1 other table. And he had another server helping him w/ our table - an 8 top, 4 kids, 4 adults.
That said, I still thought his service was fair. The other guy was definitely better, but his was fair. I don’t know what our friends tipped him, but I think they were kind of hard on the guy. Neither of them has ever worked in a restaurant, either.
I find that ppl who have bene in the industry have a more critical eye but are more generous. at least that’s how I am. I notice everything but if I can overlook it, I do.