Props to Biotest Customer Service!

[Not sure if these rah-rah posts are proper, so if it’s not, I apologize.]

Two weeks ago I ordered the supplements I’d need to begin the V-Diet. I knew I’d be out of town last week, so I wanted to have the supplements ready when I returned to Cali on Sunday. So I placed my order…

The next day, after reviewing my order confirmation e-mail, I realized I’d order the wrong Metabolic Drive. I must have been really tired or something, but I ordered the full calorie version.

I sent some e-mails to shipping and customer service… I knew my odds were slim, as Biotest ships promptly.

Well… I don’t know who was responsible, but when I returned home (admittedly pretty bummed I had the wrong stuff and would have to delay starting the V-Diet), I opened up the box to find the low-carb Metabolic Drive.

So, to whoever helped me out, thanks! It’s reason #1,257 why Biotest’s are the only supplements I use (well, except for green caps and a multi)!

Your welcome.

[quote]rrjc5488 wrote:
Your welcome.[/quote]

You mean “you’re”, you old motor-boating sailer you.

[quote]rsg wrote:
rrjc5488 wrote:
Your welcome.

You mean “you’re”, you old motor-boating sailer you.[/quote]

I’m slowly digressing to ‘ur.’

[quote]rrjc5488 wrote:
rsg wrote:
rrjc5488 wrote:
Your welcome.

You mean “you’re”, you old motor-boating sailer you.

I’m slowly digressing to ‘ur.’[/quote]

LOL

[quote]CaliforniaLaw wrote:
[Not sure if these rah-rah posts are proper, so if it’s not, I apologize.]
[/quote]

I agree, their customer service is amazing. I ordered the new Surge (among other things) on Wednesday morning, and it arrived at my workplace on Friday.

LJ

The contents of my last bottle of ZMA are getting smaller everyday. I know that its not Biotest’s fault, as they are waiting on the raw materials, but I am thinking about volunteering to swing a pick axe in the bowels of their zinc mine.

[quote]LittleJohn wrote:
I agree, their customer service is amazing. I ordered the new Surge (among other things) on Wednesday morning, and it arrived at my workplace on Friday.

LJ
[/quote]

For the first time I ever, I placed an order over the weekend, it was shipped on Monday, and I received it TODAY!

IT NEVER COMES THAT FAST! The FedEx tracking number actually said delivery was Thursday, which is exactly what I expected as it usually always takes four days to get my shipment. But for the first time ever, FedEx was really moving their asses!

So I asked for a Number or Email, 2 minutes later i got an email with a number…

Order now placed Shipping out tomorrow.

MOST Impressed.

Will without a doubt use again even with Shipping to Ireland.

Many Thanks to the Customer Service Agent.

-Stephen