As a closing chapter to dt79ās silly experiences that the average person would find hard to believe, and, again, as Iāve said before, if I make a claim like these, it means I can BACK IT UP with SUFFICIENT EVIDENCE if I am provided with a private way of contacting you, and this one REALLY REQUIRED EVIDENCE amongst friends which I did provide:
I purchased a robot vacuum (yes, yes, theyāre not robots, theyāre AI like the way the Terminator was described, you fucking CS nerds) which was sent to a govt flat I have but the tenants have left.
This robot has a mopping function and a self-cleaning dock. This self-cleaning dock empties the trash bin on the robot and itās bag can be used for up to 1 week. It also has a mop cleaning function, which means thereās a big tank for clean water and an equally big one for dirty water.
Which means itās a BIGASS DEVICE. To give you an example, I have one with only the mop self-cleaning function. Itās so big and heavy I canāt get any leverage to pick the whole thing up without potentially breaking some part so I have to use a trolley if Iām moving it myself.
The day it was supposedly sent, I received a message and went down to collect it. Iām not afraid of leaving shit there cos the family that lives next door keeps their door open all day and Iām good friends with them plus there are LOTS of fucking CCTV cameras so Iā'm not afraid of it getting stolen.
So I go down, realize itās not there, ask the family if anyone came by with a BIGASS PARCEL. Nope.
I contact the Amazon-like platform and tell them about the issue. They say they need to investigate.
Then Iām sent an email where some dude has a package he held up in one hand which canāt even FIT THE BRUSH and my front gate and unit number visible.
This was EVIDENCE that was submitted claiming my parcel was delivered.
This is the size of a similar product.
MINE IS BIGGER because of the size of the water tanks.
After getting over my initial disbelief, I call customer service again and ask one poor sap who answered the phone, āCan you please answer a question?ā.
āHOW DO YOU FIT A ROBOT VACUUM WITH A SELF CLEANING DOCK INTO A PARCEL OF THIS SIZE?ā
āWHY ARE YOU STILL INVESTIGATING? I understand there are protocols and shit but surely there must be some discretion or something like the standard of evidence is BULLSHIT so weāll get the cops and insurance companies in and let them handle it!ā.
āDO YOU UNDERSTAND THAT YOUāRE PROBABLY BEING TROLLED???ā
This is the version I have that DOESNāT HAVE THE SELF EMPTYING BIN PORTION. That extra function alone plus extra suction power (not even needed because of its design because the makers know why a vacuum cleaner is called a vacuum cleaner and Iām afraid the velocity might end up in particles breaking into smaller ones that the H13 filter or sealing canāt capture but I need the self-emptying bin function since I donāt stay there but I can start it remotely using an app and there are no models without the self-cleaning mop function) raised the price by 400USD. I use mine at the LOWEST SETTING since I donāt have carpets and it picks up a similar amount of dirt as the highest.
Yup. This happened. That was a week ago. The status of my āorderā is still ādelivered - pending investigationā.
