Do any of you guys own a computer certificate such as an A+, Microsoft, Cisco or any other types of certificates. If so, did you have an easier time getting the job you applied for or a pay increase or didn’t see a difference at all?
I’m thinking of getting the A+ essentials then probably the A+ 220-602 or A+ 220-603 since I want to apply to a new t-mobile calling center they are planning on opening in my area.
Right now, I’m studying for the A+ essentials through the help of a website. Would that be a good idea or should I purchase any special studying material for the A+? I have a BS in computer science so a lot of the things in the A+ study guide have refreshed the things I learned in school. Thanks for any help provided.
I work in the IT field and I can tell you if you don’t have a college education in computers you should have a cert of some kind. Cause I now interview people all the time. If I see nothing relating to the job being applied for then I toss the resume.
But on another note I have worked in a call center for a major ISP in the US. And I can tell you that the training is so directed at the job. That little Suzy home maker was able to trouble shoot without much computer knowledge.
So for a call center just show up and see if you can get in. Maybe it might save you the money from taken lots of courses. On the other hand if you getting into a job like mine, you will need’em.
Thanks for your reply dirtbag. The calling center will open around January of next year. In the meantime, I would really like to get those two certificates, A+ essentials and the 602 or 03. Just in case I don’t get the job, I can still apply in the IT field as another option I had.
Couldnt agree more with what dirtbag said. Call centre work is very specific for the most part. The A+ may or may not help you there. But could further advance your career futher down the road.
[quote]Jetric9 wrote:
Do any of you guys own a computer certificate such as an A+, Microsoft, Cisco or any other types of certificates. If so, did you have an easier time getting the job you applied for or a pay increase or didn’t see a difference at all?
I’m thinking of getting the A+ essentials then probably the A+ 220-602 or A+ 220-603 since I want to apply to a new t-mobile calling center they are planning on opening in my area.
Right now, I’m studying for the A+ essentials through the help of a website. Would that be a good idea or should I purchase any special studying material for the A+? I have a BS in computer science so a lot of the things in the A+ study guide have refreshed the things I learned in school. Thanks for any help provided.
jet[/quote]
As far as studying for a CompTIA certification, any Michael Meyeres books are excellent study material.
Everyone always forgets about Linux, see if you can get your Red hat certification too, that would open up a lot of doors. A practical working knowledge of unix-based systems is always a good thing to have. Plus it’s a bit more interesting than troubleshooting in windows too.
The BS in Computer Science should indicate your programing knowledge, software side. A+ certification will show your exposure computer hardware troubleshooting, hardware side. For an entry level job as call center, you’ll be qualified.
If you want that HelpDesk job, then I agree w/ Dirtbag. With your BS in computer science, you should be looking to a higher level programing job…if you’re interested in continuing in the SW.
Experience on the job, can beat any certification.