[quote] pookie wrote:
Well Nike can afford to pay Michael Jordan 65 millions to advertise their shoes. Try explaining to your kid that he can’t get Nike’s like all his friends because the company’s unethical. Or that you won’t be going to McDonald’s when he’s seen the ads 200 times and want that crappy toy. [/quote]
No one said life was going to be easy. People can be role models even when they don’t mean too. There are teenagers in the gym who ask my questions on lifting. I remember when I was that age and I asked the big guys in the gym about their lifts.
[quote] pookie wrote:
I’ll disagree with you here. Their only obligation to the customer is that without any, they’ll go broke; so it pays to keep them. [/quote]
I think you actually agreed with me here. They keep customers by meeting their needs. If a company is not meeting my needs why would I go to them?
[quote] pookie wrote:
And they have to abide by local laws concerning product safety and other similar contraints. That’s it. Try dealing with a monopoly a few times and see how much they care for their costumers when they’re the only game in town. [/quote]
I agree with the monopoly part, which is why I support small businesses. But ‘that’s it’ is not it by a mile. If a company wants to be successful they must constantly listen to their customers and anticipate what they need. They also must follow what the media is saying about them, especially in todays information driven market and amateur news blogs. I’ve taught and lectured on quality customer service for over 15 years, and how just disrespecting one customer can backfire and cause a PR problem that may or may not be real.
[quote] pookie wrote:
And for employees, the same goes. Get the most work out at the least cost. Fight unions; hire illegal immigrants that won’t pester you about their rights and will work for pathetic wages. It’s not all companies, of course, but many of those that require unskilled labor will get it as cheaply as possible with no regards to the persons themselves. [/quote]
This is reminding me about another thread I had on the same topic awhile back. Yes, get the most work out at the least cost but that cost can contain 401k contributions, tuition assistance, medical insurance, day care, etc…It can cost thousands to hire, train, and mold employees into leaders for the company. Good ethical companies will make this investment. Those that fill their need for unskilled labor this way are making an unethical and illegal choice. Is it easier? Sure. It might be easier to shop lift my groceries rather than pay for it. However if I get caught I go to jail.
[quote] pookie wrote:
Businesses are there to make money. We can all (well, most of us) accept that. But unless some very clear lines are laid out, too many businesses will get greedy and do anything they can in the name of short term profit. Many laws are already in place, but often with penalties or fines that are so toothless, that they become the equivalents of “permits” to pollute or overconsume, etc. [/quote]
Yes. Business ethics, that’s what I’m writing about. Toothless is subjective here. There are heavy fines in the millions given out, and jail time to some like the recent Enron trials.