[quote]usmccds423 wrote:
[quote]cueball wrote:
[quote]usmccds423 wrote:
[quote]cueball wrote:
[quote]usmccds423 wrote:
[quote]cueball wrote:
You don’t have a contract that requires them to provide AT 50mb/s. As far as I know, that’s never been the case. It even says it on your graphic: “UP TO 50mb/s”. Which means you could, at any time, be receiving at 30, 20, 10. [/quote]
Yes, I know (I posted the pic) and point that out in a subsequent post. That is a capabilities issue though. They, as far as I know, aren’t purposely throttling speed. I would be pissed if they were and I was one of their customers.
[/quote]
Sorry, I looked, but must have missed your clarification.
I’m sure it’s next to impossible to verify, but I have no doubt that it (throttling) happens, IMO. I live in KC and recently made the switch to Google fiber. In my area, the biggest player is Time Warner, and google is killing them with people switching. I had already dropped my cable a year or so ago, but still subscribed to their lower tier internet service until I switched to Google.
My neighbors, who had a cable subscription as well as internet through TW, said when they called to cancel their service, were met with some of the most blatant lies and were fed misconceptions about Google and their services. One being that Google didn’t even provide ESPN. The customer service person was downright nasty to them. Which seems strange, if you want to keep customers, why treat them like shit?
I have heard a few other similar stories from others in the area. I would not put it past a company like this to throttle service well beyond advertised speeds solely to prompt a call to customer service about said speed, only to suggest you bump your service to the next level.[/quote]
Oh ya, you’re probably right. I bet it does happen. I think it’s pretty lousy for the consumer, but there isn’t much I can do. I live in rural MD and my choices are pretty limited.
I’d sell my first born for Google fiber…[/quote]
It’s pretty nice, and much cheaper than selling a child, unless you really don’t like the kid. ; )
I only got the free internet service, which is still faster than the TW service I had. $25 a month for a year to cover the construction fee, then it’s free for the next 6 years.
Neighbors went with the full deal, gigabit plus TV, and they love it.
TW top tier internet service is only 100 Mb/s. It’s hard for them to compete with the gigabit. They have recently started giving NEW customers their lowest tier for $20. I was paying $45. For some odd reason, they never offered that to existing customers to try and keep them. [/quote]
Ya, that’s nice. Unfortunately around here it’s Satellite or if you’re lucky 4G LTE. Both have data caps so I can’t really watch Netflix anyway… [/quote]
That sucks.
After I got Netflix, I got rid of cable because I wasn’t really watching all those channels anyway, mostly local channels. I hooked up an HD antenna to the TV as local stations now broadcast in HD, with cable they were standard definition because TW pares it down to “save bandwidth”.
TW advertises “free HD”, but then charges a rental fee each month for a device that “upgrades” your service to HD.
So your only internet option is 4G? I guess you would have DSL, no?