Sometimes on the email they are not very responsive, if they do not respond message them on the facebook page they will respond there for sure. I advise you to make yourself a list of the questions to ask him so you fully fulfill the consultation you will pay.
Hey man I emailed the clinic and also wrote to them on Facebook yesterday. Hopefully they reply soon. If you donāt mind could you share those questions with me? I do have a couple of my own but it seems that you really thought them through.